Hyatt Zilara Cancun

Pueblo Bonito Pacifica Resort and Spa

Hyatt Zilara Cancun, Mexico


Welcome to Hyatt Zilara Cancun, an adults-only, all-inclusive resort. Prominently located on the widest stretch of beach in the heart of Cancun’s Hotel Zone, Hyatt Zilara Cancun is an adults-only, all-suite, all inclusive resort where guests experience traditional Mexican warmth in an intimate yet casual setting. The resort features spacious suites with breathtaking views of the Caribbean and offers world-class dining, an impressive array of upscale amenities, outstanding service, and a myriad of activities and conveniences including, sophisticated culinary options at six gourmet restaurants, rejuvenating treatments and services at The Spa– Cancun’s only ocean view spa – wine and spirits tastings, enhanced pool and beach butler service and more. Hyatt Zilara Cancun is 15 minutes away from downtown, only 20 minutes from the Cancun International Airport and near the best golf courses, shopping malls, restaurants and nightlife this city has to offer. (Please click on the picture to the left to see more photos.)

RESORT HIGHLIGHTS


As one of Hyatt’s first all-inclusive properties, Hyatt Zilara Cancún represents a new level of service, sophistication and splendor. This adult-only resort (limited to guests 16+) is certain to impress from the moment guests arrive in its expansive lobby until the second they depart. In between, they’ll enjoy gourmet cuisine, world-class accommodations and service that is second to none. It is truly the evolution of all-inclusive luxury, and it’s waiting for your arrival.

Ideally located on the widest stretch of beach in the heart of the city’s Hotel Zone, the Hyatt Zilara Cancún is just 20 minutes from the international airport and within minutes of the best golf courses, shopping malls, restaurants and nightlife Cancún has to offer.


RESORT AMENITIES


  • 24-hour front desk
  • 24-hour room service†
  • 24-hour security
  • Accessible parking†
  • Air conditioning
  • All-inclusive meal plan†
  • ATM/Cash machine
  • Barber shop†
  • Beauty shop/salon†
  • Business center†
  • Car rental desk†
  • Cocktail lounge†
  • Complimentary in-room coffee or tea
  • Complimentary newspaper in lobby
  • Concierge desk†
  • Currency exchange†
  • Doctor on call†
  • Dry cleaning†
  • Exercise gym
  • Exhibition/convention floor†
  • Express check-in†
  • Express check-out†
  • Front desk
  • Golf, Offsite
  • Hairdresser/barber†
  • Individual E-folio available†
  • Indoor parking†
  • Late check-out available†
  • Laundry/Valet service†
  • Lobby coffee service
  • Lounges/bars
  • Massage services†
  • Meeting rooms
  • Non-smoking rooms available
  • Outdoor pool
  • Photocopy center†
  • Pool
  • Public area air conditioned
  • Room service†
  • Security
  • Spa†
  • Technical concierge†
  • Tennis court
  • Tour/sightseeing desk†
  • Translation services†
  • Transportation†
  • Transportation services – local area†
  • Transportation services – local office†
  • Wakeup service
  • Wireless internet connection in public areas

† Fees may apply


RESTAURANTS AND BARS


All Inclusive Dining & Bar Options: Enjoy 6 dining experiences and 5 bars from open-aired seafood restaurants overlooking the white sands to gourmet buffets, show cooking stations and á la carte eateries overlooking the sea, Hyatt Zilara offers creative food experiences.

Guests can enjoy spectacular show cuisine at Asiana, Asian fusion offering sushi and teppanyaki tables. For a unique dining event, Chef’s Plate is a multi-course feast created for Junior Suite Ocean Front and Premium category guests by internationally trained chefs utilizing the freshest ingredients in season. And for everyone who has late night cravings, we have a 24-hour Lounge stocked with liquor and snacks or you can order room service 24/7.

Savor fresh Caribbean seafood and local Mexican fare, like lobster chimichangas, shrimp al pastor and Michoacan style pork carnitas tacos. Sweeten things up with corn tamales with pumpkin, brown sugar and banana baked with fresh cheese. Enjoy the flavors of Cancun in an ambiance that is casual and lively.


Cantina La Adelita:   serves signature cocktails made from local tequila and mezcal, infused with fresh, local fruit juices. The drink menu also features unique Mexican craft beer and creamy ales. Savor artisan cocktails like La Bandera, with aged Milagro tequila, melon liquor, mint leaves, cucumber, agave syrup, and lemon juice. Open for dinner.


Asiana Restaurant: Contemporary, gourmet Asian cuisine with a Teppanyaki cooking show in a romantic setting with sunset views. Teppanyaki is a style of Asian cuisine that uses an iron griddle to provide a memorable dining experience. Sushi and Sashimi are also served on the top floor. Hours: Lunch: 12:00 p.m. – 5:00 p.m.; Dinner: 6:00 p.m. – 11:00 p.m. Dress Code: Lunch: Casual – Access with dry bathing suits permitted. Men require a t-shirt and women require a cover-up. Sandals are required. Dinner – Smart Casual – Dress shorts, dress sandals or close-toed shoes are required for men. No sleeveless shirts are permitted for men. Women require dress sandals.


Chef’s Plate: International haute cuisine carefully selected and artfully prepared by our chef for a unique and memorable gourmet-dining event. Hours: 6:00 p.m. & 9:00 p.m. Dress Code: Long pants, close-toed dress shoes and collared shirt (polo style or dress shirt) are required for men. Women require dress sandals. (reservations required).


Coffee House: The perfect spot to start your day or for a mid-day pick me up. This European-style cafe serves premium espresso & cappuccino drinks with a wide variety of scrumptious pastries, desserts and ice cream from early morning to late night. For chocolate lovers, don’t forget to stop in for delicious chocolate covered strawberries prepared daily. You’ll also have chocolate chips to put in your coffee. Hours: 6:00 a.m. – 11:00 p.m. Dress Code: Resort casual.


Maria Marie Restaurant: Gourmet Mexican cuisine in a fine-dining experience. Hours: 6:00 p.m. – 11:00 p.m. Dress Code: Smart casual – dress shorts, dress sandals or close-toed shoes are required for men. No sleeveless shirts are permitted for men. Women require dress sandals.


Pelicanos Restaurant: À la Carte, international cuisine in an oceanfront setting by the infinity pool. Hours: Breakfast – 7:00 a.m. – 10:30 a.m.; Lunch – 11:30 a.m. – 4:00 p.m.; Dinner – 5:00 p.m. – 11:00 p.m. Dress Code: Lunch – Casual – Access with dry bathing suits permitted. Men require a t-shirt and women required a cover up. Sandals are required. Dinner – Smart casual – dress shorts, dress sandals or close-toed shoes are required for men. No sleeveless shirts permitted for men. Women require dress sandals.


Spice Restaurant: Nouvelle cuisine served at a sumptuous buffet and at show-cooking stations in a casual atmosphere alongside ocean views. Hours: Breakfast – 7:00 a.m. – 11:30 a.m.; Lunch – 12:30 a.m. – 5:00 p.m.; Dinner – 6:00 p.m. – 11:00 p.m. Dress Code: Lunch – Casual – Access with dry bathing suits permitted. Men require a t-shirt and women require a cover-up. Sandals are required. Dinner – No bathing suits are permitted. No sleeveless shirts are permitted for men. Sandals are required.


24 Hour Lounge: Classic cocktail and food lounge open 24/7 featuring table games such as billiards and ping pong and large LCD screens. Enjoy a selection of premium and international liquor brands and fine wines plus a selection of snacks for your late night craving.


Lobby Bar: Variety of beer, fine wine, premium spirits and cocktails with views of the Caribbean Sea and infinity pool, plus nightly music and LCD TVs. Hours: 9:00 am to 12:00 am.


Pelicanos Beach Bar: Cool off with a refreshing poolside or beach-side beverage. Located in the Infinity Pool, cool off with a refreshing beverage in a unique setting. Open from 8:00 a.m. – 11:00 p.m.


Trade Winds Swim-Up Bar: A lovely spot by the pool to cool off and savor your favorite cocktail or cool off with a non-alcoholic beverage. Fulfill your shaken, stirred, or frozen craving without leaving the relaxation of the pool. Hours: 8:00 a.m. – 6:00 p.m.


Teuileria Beach Bar: Choose from a selection of authentic Mexican tequilas and delicious drinks with views of the Caribbean Sea. While you sip, relax in our swing seats at the Tequileria Beach Bar. Hours: 2:00 p.m. – 12:00 a.m.


RESORT ACCOMMODATIONS


Standard Room Amenities

  • Accessible room
  • Adapter available for telephone PC use
  • Air conditioning
  • Air conditioning individually controlled in room
  • Alarm clock
  • All news channel
  • AM/FM radio
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathroom amenities
  • Bathroom telephone
  • Buffet breakfast
  • Cable television
  • CD player
  • Ceiling fan
  • CNN available
  • Coffee/Tea maker
  • Color television
  • Complimentary high speed internet in room
  • Converters/ Voltage adapters
  • Cordless phone
  • Data port
  • Desk
  • Desk with electrical outlet
  • Desk with lamp
  • Direct dial phone number
  • Double beds
  • Dual voltage outlet
  • DVD player
  • Electrical adapters available
  • Fire alarm
  • Free movies/video
  • Free newspaper
  • Hairdryer
  • High speed internet access fee†
  • High speed internet connection†
  • High speed wireless
  • Iron
  • Ironing board
  • Jacuzzi
  • Laundry basket/clothes hamper
  • Minibar
  • Mini-refrigerator
  • Modem
  • Modem jack
  • Non-smoking
  • Phone in bathroom
  • Remote control television
  • Safe
  • Self-controlled heating/cooling system
  • Separate modem line available
  • Shower
  • Shower only
  • Single bed
  • Smoke detectors
  • Stereo
  • Telephone
  • Telephones with message light
  • Trouser/Pant press
  • Voice mail
  • Wake-up calls
  • Wet bar
  • Wireless internet connection

Junior Suite King:  Spacious 653 square-foot (61 square meter) room featuring a king sized bed with Egyptian cotton sheets, a double whirlpool tub, handcrafted furniture and an ocean view terrace. Modern bathrooms include double sinks, rain shower heads and designer toiletries. Room sleeps 2 guests.


Junior Suite Double:  Spacious 653 square-foot (61 square meter) room featuring two double beds with Egyptian cotton sheets, a double whirlpool tub, handcrafted furniture and an ocean view terrace. Modern bathrooms featuring double sinks, rain shower heads and designer toiletries. Room sleeps 4 guests.


Ocean View Junior Suite King: Upper level floor 653-square-foot (61-square-meter) room featuring a king-sized bed with Egyptian cotton sheets, a double whirlpool tub, handcrafted furniture and breathtaking ocean views. Modern bathrooms featuring double sinks, rain shower heads and designer toiletries. Room sleeps 2 guests.


Ocean View Junior Suite Double: Upper level floor 653-square-foot (61-square-meter) room featuring a king-sized bed with Egyptian cotton sheets, a double whirlpool tub, handcrafted furniture and breathtaking ocean views. Modern bathrooms featuring double sinks, rain shower heads and designer toiletries. Room sleeps 2 guests. Room sleeps 4 guests.


Ocean Front Junior Suite King: Extra spacious 653-square-foot (61-square-meter) room featuring a king-sized bed with Egyptian cotton sheets, a double whirlpool tub, handcrafted furniture and a terrace offering unobstructed ocean views. Modern bathrooms featuring double sinks, rain shower heads and designer toiletries. Room sleeps 2 guests.


Ocean Front Junior Suite Double: Extra spacious 653-square-foot (61-square-meter) room featuring a king-sized bed with Egyptian cotton sheets, a double whirlpool tub, handcrafted furniture and a terrace offering unobstructed ocean views. Modern bathrooms featuring double sinks, rain shower heads and designer toiletries. Room sleeps 4 guests.


Ocean View Swim Up Suite King: Plush, split level 848-square-foot (79-square-meter) room with direct access to the pool. Room features a king-sized bed with Egyptian cotton sheets, a double whirlpool tub, handcrafted furniture, and modern bathrooms with double sinks, rain shower heads and spray fixtures. Room sleeps 2 guests.


Ocean Front Luxury Suite King: Spacious 758-square-foot (71-square-meter) room featuring a king-sized bed with Egyptian cotton sheets, a double whirlpool tub, handcrafted furniture, and a wrap-around terrace or balcony offering unobstructed ocean views. Modern bathrooms featuring double sinks, and rain shower heads. Room sleeps 2 guests.


Presidential Suite: Stunning 1,331-square-foot (124-square-meter) penthouse suite offering the resort’s most dramatic views and accommodations. These luxurious accommodations feature an expanded terrace area with patio furniture and hammock. Room sleeps 2 guests.


RESORT ACTIVITIES


  • Basketball
  • Beach
  • Bicycle center
  • Boogie boarding
  • Evening entertainment
  • Fitness center
  • Golf †
  • Pools
  • Racquetball†
  • Snorkeling
  • Spa with ocean view
  • Scuba Diving School
  • Scuba Diving†
  • Swimming Pool
  • Tennis†
  • Tours and excursions†
  • Volleyball

† Fees may apply


WEDDING PACKAGES


The ultimate wedding awaits you. Hyatt Zilara and Hyatt Ziva offers incredible wedding venues at distinctive properties in the world’s most celebrated beachfront locations. Discover the free wedding packages including a dedicated wedding specialist to help you plan every detail. We specialize in all-inclusive experiences that put a premium on value and convenience – so your wedding will delight your families and guests as well, all with no unexpected expenses. Guests will enjoy local-inspired gourmet cuisine, premium cocktails and their signature Service from the Heart.

They’ve created a variety of wedding packages that allow you to customize nearly every detail of your dream wedding – right now to your own signature drink. Whether it’s a complimentary wedding that’s “Just for the Two of You” or “Lavish & Opulent” with up to 20 guests, these packages were designed to make your special day perfect.


Big Day Preview
2-night stay for only $500 for two guests
It’s like getting your preview for free! Now you and a guest can get a preview of your ideal destination. Plus, get a $500 credit toward your wedding with them.
Inclusions:
» Two-night luxury getaway for two at Hyatt Zilara Cancun
» All-inclusive accommodations featuring fine dining, signature cocktails and live entertainment – and it’s all included
» Best Room Available at check in
» Receive credit of $500 when you book your wedding – get your preview for free
» Personal onsite wedding planner will arrange for an exclusive resort tour and optional food tastings

Terms and Conditions: Big Day Preview applies to US and Canada adult residents only. Credit is valid for minimum $2,500 wedding program. Limit one Big Day Preview credit per wedding. Wedding must be held within 18 months of travel. Both guests are required to stay in the same room. Services such as spa treatments, excursions, specialty foods, liquor items and special services are subject to additional fees. Does not include holidays or blackout dates. Suite category restrictions do apply and vary by resort. Additional terms and conditions may apply.


For Just the Two of You
Complimentary wedding for two.
» Symbolic marriage ceremony and certificate, performed by a bilingual secular officiant
» Bridal floral bouquet
» Boutonniere for the groom
» Sparkling wine toast after the ceremony
» Signature wedding cake
» Special decoration of the couple’s suite with flower petals
» Complimentary wine delivered to suite
» Late check-out for the couple up to 3pm
» Onsite services of a professional wedding specialist

Terms and Conditions: Package noted as complimentary is with purchase of a minimum of 6-night stay and requires purchase of upper category, exact categories vary by resort. Intimate Elegance is a free wedding for the couple and up to 10 guests, package is complimentary with a minimum of 15 room nights, or purchased, contact your wedding coordinator for pricing. Location and ceremony time confirmed upon arrival. Promotions include 11:00 am or 1:00 pm wedding times. For the Free Wedding Packages, minimum room category required and varies by resort. Both guests are required to stay in the same room. Does not include holidays or blackout dates. Offers valid through December 15, 2017. Certain services, amenities, food and beverage items are included for only guests staying in select room categories. Services such as spa treatments, excursions, specialty foods, liquor items and special services are subject to change.


Intimate Elegance
Complimentary wedding for up to guests.
For the bride & groom:
» Symbolic marriage ceremony & certificate performed by a bilingual secular officiant
» Beachfront couples massage
» Romantic beachfront dinner for the couple
» Bridal floral bouquet and Boutonniere for the groom
» Suite decoration with flower petal, complimentary wine and late checkout up to 3pm
» Onsite services of a professional wedding specialist
» Complimentary online bridal registry and wedding website

Complimentary for the wedding couple plus up to 10 guests:
» Sparkling wine toast, signature wedding cake
» Decorated beach location, oceanfront gazebo, or chapel
» Special aisle runner, ceremony table with white linen and classic Tiffany or folding wedding chairs
» Sound system for the ceremony
» 15 room nights booked

Terms and Conditions:  Package noted as complimentary is with purchase of a minimum of 6-night stay and requires purchase of upper category, exact categories vary by resort. Intimate Elegance is a free wedding for the couple and up to 10 guests, package is complimentary with a minimum of 15 room nights, or purchased. Location and ceremony time confirmed upon arrival. Promotions include 11:00 am or 1:00 pm wedding times. For the Free Wedding Packages, minimum room category required and varies by resort. Both guests are required to stay in the same room. Does not include holidays or blackout dates. Offers valid through December 15, 2017. Certain services, amenities, food and beverage items are included for only guests staying in select room categories. Services such as spa treatments, excursions, specialty foods, liquor items and special services are subject to additional fees. Not all amenities and/or services are available at all resorts. Additional terms and conditions may apply.


Lavish and Opulent
For the Couple plus up to 20 guests. Available for purchase from $3,499
For the bride & groom:
» Symbolic marriage ceremony & certificate, performed by a bilingual secular officiant
» Beachfront couples massage
» Romantic beachfront dinner for the couple
» Bridal floral bouquet and Boutonniere for the Groom
» Suite decoration with flower petals, complimentary wine and late checkout up to 3pm
» Champagne and chocolate-dipped strawberries delivered to the newlyweds’ suite the night of the wedding
» Hair styling and makeup for the bride
» Manicure and pedicure for the bride
» VIP wristband for the bride and groom
» 15% discount on spa services for bride & groom
» Onsite services of a professional wedding specialist

Complimentary for the wedding couple plus up to 20 guests:
» Sparkling wine toast, signature wedding cake
» Decorated beach location, oceanfront gazebo or chapel
» Special aisle runner, ceremony table with white linen and classic Tiffany or folding wedding chairs
» Sound system for the ceremony
» Cocktail hour with appetizers served post-ceremony
» A fully private wedding reception after the ceremony for 3 hours with a 3-course meal
» Personalized menu card for the reception
» Natural floral centerpiece for the alter
» 10% discount on spa services for the wedding guests
» Complimentary online bridal registry and wedding website
» Custom add-on options available for further personalization
» One complimentary night for the couple when celebrating their anniversary (one complimentary room night with four nights booked)

Terms and Conditions:  With a Lavish & Opulent package the couple will receive a complimentary night when celebrating their anniversary with a minimum 4 night stay. Location and ceremony time confirmed upon arrival. Offers valid through December 15, 2017. Certain services, amenities, food and beverage items are included for only guests staying in select room categories. Services such as spa treatments, excursions, specialty foods, liquor items and special services are subject to additional fees. Not all amenities and/or services are available at all resorts. Additional terms and conditions may apply.


Luxury Wedding Package
For the couple plus up to 40 guests. Available for purchase.
For the bride & groom:
» Onsite services of a professional Wedding Specialist
» Complimentary online bridal registry & wedding website
» Complimentary bathrobes & slippers for the couple to use during their stay
» Tropical floral arrangement, one bottle of champagne and a fruit basket in the couple’s suite
» 50-minute couples massage
» Late checkout till 6pm
» Pressing of the bride’s wedding dress and groom’s suit
» Hair styling and make-up for the bride
» Manicure and pedicure for the bride
» Bridal floral bouquet for the bride and boutonniere for the groom
» Shave Treatment & haircut for the groom
» Symbolic marriage ceremony & certificate, performed by a bilingual secular officiant
» Wedding beach bag for the couple
» Suite decoration with flower petals, complimentary sparkling wine
» 15% discount on spa services for bride & groom
» Private romantic dinner on the beach
» “Honeymoon” breakfast in bed the morning after the ceremony

Complimentary for the wedding couple plus up to 40 guests:
» Decorated beach location, oceanfront gazebo
» Special aisle runner, ceremony table with white linen and white folding chairs with white ribbons
» Sound system for the ceremony
» Solo musician
» Professional photographer during the ceremony including 25 color photos and CD
» Video services during the wedding ceremony including a DVD
» Private Cocktail hour with open bar and appetizers served post-ceremony
» A fully private wedding reception after the ceremony for 3 hours with a 3-course meal (set menu)
» Live Mexican Trio
» Wedding cake
» Personalized menu card per table for the reception
» 10% discount on spa services for the wedding guests

Terms & Conditions:  All services required by the couple for the wedding ceremony or reception will be supplied by Hyatt Zilara Cancun. Wedding couples will be charged a fee for each outside vendor exception. Services included in the wedding packages, cannot be refunded or exchanged for other services. No exceptions. Outdoor events must end no later than 10 PM (9 PM during turtle season). In case of bad weather, the venue may change to an indoor location. The decision to change the location must be made at least 4 hours before the event. The wedding coordinator will advise the couple of the location change, if the couple cannot be reached the change will be done automatically. If the couple declines to be moved, a fee will be charged as a damage deposit for furniture and equipment. Bride and Groom will be responsible for any damage to Hyatt Zilara Cancun by wedding party guests during their events. Hyatt Zilara Cancun reserves the right to relocate a wedding or reception due to any circumstances beyond our control. Wedding package events must be used in immediate sequence. Services for a legal, Catholic, Jewish, Non-Denominational or Mayan wedding will be additional. These fees vary by resort and will be confirmed by the wedding coordinator. Non guests can arrive to the hotel one hour before the ceremony starts and should leave at the end of the events. Children may arrive with their parents 30 minutes before the ceremony starts and must be under parents supervision at all times. Non Hyatt Zilara guests must provide passports as ID to receive their wedding pass. Wedding packages cannot be modified. Any unused portions of the package are nonrefundable and nonexchangeable. Extra Hyatt Zilara Cancun and Hyatt Ziva Cancun adult guest and extra Hyatt Ziva Cancun child 3-12 have additional fees. Children 2 and under are free. Guests not staying at the resort need to purchase a day pass. An initial non-refundable deposit is due at the time of booking to guarantee wedding date; the deposit will be applied to the final amount of the wedding package and additional services. Deposit amount and payment policies vary by resort. Additional terms and conditions will apply. Please call the wedding call center or the resort for more details. Prices and policies subject to change.


2017 Hyatt Zilara_Ziva WP – PDF

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