Skip to content
resort pool

Opening November 1, 2019!  Sunscape Star Cancun is an all-new, all ocean view, family resort! Set beachfront along the Caribbean Sea, there’s activities for the kid in everyone—a beautiful beach, four pools and watersports galore. The resort’s prime location is close to the wonders and ruins of the Mayan Riviera, and right next door to the Puerto Cancun Golf Club. But we also have everything you need right here—an Explorer’s Club for Kids, Core Zone Teens Club, a surf pool, an adults-only Sun Club rooftop pool and the Sunscape Spa by Pevonia®.

For the kid in everyone! Sunscape Resorts & Spas offer fun-filled and worry-free, family-friendly vacations without wristbands for families, friends, singles and couples. Guests will experience the convenience of Unlimited-Fun® – where everything is included – paired with a vibrant atmosphere and friendly service.

Sunscape’s family-friendly program features a kid’s check-in experience with red carpet stairs, welcome treats and resort passports for kids. Reservations are never required at specialty-themed restaurants, bars & lounges. Plus, spacious accommodations include private terraces, connecting rooms and kid’s amenities. With this plus gorgeous beachfront settings offering an array of beach, land and watersport activities and the Explorer’s Club for Kids ages 3 to 12 with Red Cross certified staff, guests will experience Unlimited-Fun® for the kid in everyone!

Resort Highlights
Sunscape Star Cancun beach

With Unlimited-Fun® everything is included. Delicious, reservation-free dining is available at four à la carte specialty restaurants, a buffet, food court, the Sunny Side Grill and CoCo Café. Relax with unlimited drinks—by the pool, on the beach, at the rooftop bar or while dancing at the Starlight nightclub. Sunscape Star Cancun is the perfect place for a worry-free, unforgettable vacation!

Sunscape’s family-friendly program features a kid’s check-in experience with red carpet stairs, welcome treats and resort passports for kids. Reservations are never required at specialty-themed restaurants, bars & lounges. Plus, spacious accommodations include private terraces, connecting rooms and kid’s amenities. With this plus gorgeous beachfront settings offering an array of beach, land and watersport activities and the Explorer’s Club for Kids ages 3 to 12 with Red Cross certified staff, guests will experience Unlimited-Fun® for the kid in everyone!

Unlimited-Fun® for the kid in everyone!! Sunscape Star Cancun is redefining all-inclusive with a family-friendly program that features a kid’s check-in experience with red carpet stairs, welcome treats and resort passports for kids. Reservations are never required for specialty-themed restaurants, bars and lounges. Plus, spacious accommodations include private terraces, connecting rooms and kid’s amenities.

Their gorgeous beachfront setting also offers an array of beach, land and watersport activities including the Explorer’s Club for Kids ages 3 to 12 with Red Cross certified staff. Experience Unlimited-Fun® for the kid in everyone!

  • 24-hour access to food and beverage options including kid-friendly menu options
  • In-room mini-bar fully stocked with soft drinks, juice, bottled water & beer
  • Buffet and à la carte restaurants without reservations required
  • Bars and lounges serving international and domestic brand beverages
  • Unlimited fruit juices, soft drinks and snacks
  • Endless daily land and water activities for all ages
  • Live music and local entertainment
  • Explorer’s Club for Kids ages 3 to 12 with supervised activity programs daily
  • No wristbands required
  • All taxes and gratuities included
Resort Amenities
Sunscape Star Cancun resort pool at dusk
  • 24-hour Room Service – Sun Club guests
  • All-Inclusive Meal Plan
  • All-new resort
  • Bars/Lounges
  • Beauty salon†
  • Body Scrubs†
  • Children Welcome
  • Kid Friendly Menus
  • Fitness Center
  • Free Wi-Fi
  • Fully equipped spa
  • Live entertainment
  • Massage Services†
  • Mini-bar in-room restocked daily
  • Modern rooms and suites
  • No Wrist Bands
  • Sauna
  • Spa
  • Pools
  • Restaurants
  • Teen Activities
  • Water sports†
  • Wedding Coordinator
  • Wedding Services
  • Tours and Excursions†

† Fees may apply

The Sun Club Amenities

The Sun Club offers an elevated Sunscape Resort & Spa experience. Not only will you experience all the inclusions of Unlimited-Fun®, but you’ll also receive upgraded amenities and exclusive privileges like access to private lounges, pools, or restaurants. Plus so much more…

  • 24-hour room service included
  • Personalized check-in and checkout with concierge service
  • Exclusive Sun Club lounge with daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors
  • Complimentary business center in the Sun Club Lounge
  • Exclusive daytime access to the adults-only rooftop pool
  • Complimentary access to hydrotherapy spa area once during stay
  • Pillow menu available upon request
  • Upgraded bath amenities and mini-bar service (refreshed daily)
  • Exclusive access to Bluewater Grill Restaurant for lunch
  • Bathrobes and slippers
  • Sunscape Star Cancun Factsheet – PDF
restaurants & bars
dining at Sunscape Star Cancun

Delectable Dining:  With à la carte restaurants, a buffet, grill, café and private wine cellar, you’ll enjoy exploring all the unique dining options Sunscape Star Cancun has to offer. Indulge in appetizing Mexican, Italian, international and grilled specialties with select areas providing food and snacks 24 hours a day. No reservations are ever required – and it’s all included in your Unlimited-Fun® package.

Restaurants

  • Bluewater Grill: À la carte international fusion specializing in Mediterranean cuisine located on the rooftop.  Approximate seating capacity: 80. Dress Code: Lunch- Casual; Dinner-Casual elegance.  Adults-Only.  Sun Club Guests only during lunch
  • Cayenne Restaurant: À la carte Mexican cuisine. Approximate seating capacity: 89. Dress Code: Casual elegance.
  • Chopsticks: À la carte restaurant specializing in Pan-Asian cuisine with Teppanyaki tables. Approximate seating capacity: 77 (including Teppanyaki tables).  Dress Code: Casual.  Teppanyaki tables under reservation with Concierge.
  • Coco Café: Premium coffee and snacks at the shopping center. Dress Code: Casual.
  • Da Mario: À la carte traditional Italian dishes and a pizza oven.  Approximate seating capacity: 142. Dress Code: Casual-Elegance.
  • Un-Wined*: Located inside the Da Mario restaurant, the wine cellar offers a private dining experience with an extensive wine list and sommelier for an additional cost. Reservation required with concierge or sommelier DN. Air-conditioned. Approximate seating capacity: 8. Dress Code: Casual Elegance. *Additional costs apply.
  • Star Plaza: Self-service international bites and snacks. Stations included salads, Chinese, Sushi, hamburgers, hot dogs, pizza and more. Outdoor seating available. Approximate seating capacity: 50.
  • Windows: A buffet-style restaurant serving international specialty items and classics with a special children’s dining area. Approximate seating capacity: 188. Dress Code: Casual.

Bars

  • Sea Breeze: Lobby bar
  • Sharky’s: Located at the mini-food court area and pool
  • Dress Code: Casual
  • Starlight Lounge: Sports bar during the day, disco with live music and dancing at night for adults only.
  • Sunny Side Grill: Fast food snacks. Outdoor seating available. Approximate seating capacity: 80. Dress Code: Casual.
  • Tortuga: Barefoot beach bar with magnificent views.
  • Twinkle: Rooftop bar with stunning ocean views and Cancun sky line.  Sun Club guests only from 9 a.m. to 5 p.m.
  • Veranda: Lounge bar located at the restaurant terraces.

Himitsu: Pan-Asian cuisine. Dinner: 6:30 pm – 10 pm. Dress code: Casual Elegance. Sneakers, tennis shoes or dress sandals (no flip-flops). Dress shirts with sleeves. Long pants required for men. No sleeveless shirts for men.


*Sunscape Star Cancun offers a variety of gluten-free and vegetarian plates at each of its restaurants. If you are allergic to gluten or any other ingredient, please notify the resort in advance as well as your Restaurant Manager. We will be glad to personalize your meals according to your requirements.

Resort accommodations
spacious modern suite at Sunscape Star Cancun

Comfy Rooms & Suites:  The brand new, modern rooms and suites at Sunscape Star Cancun all offer ocean views from a private, furnished balcony or terrace, an in-room mini-bar and more. Connecting rooms, family suites, and Sun Club upgrades are also available. All rooms and suites are non-smoking.

Standard Amenities:

  • One king bed or two double beds
  • Private balcony or terrace
  • Complimentary Wi-Fi
  • In-room mini-bar refreshed daily
  • Coffee/tea maker (refreshed upon request)
  • Complimentary toiletries
  • 48″ smart cable TV
  • Spacious bathroom with vanity and shower
  • Daily maid service
  • Alarm clock compatible with several electronic devices
  • In-room safe
  • Air conditioning with individual climate control
  • Iron and ironing board
  • Hairdryer
  • Rollaway beds and cribs*
  • Gaming consoles*
  • *Available upon request and additional costs may apply.

The Sun Club Amenities

The Sun Club offers an elevated Sunscape Resort & Spa experience. Not only will you experience all the inclusions of Unlimited-Fun®, but you’ll also receive upgraded amenities and exclusive privileges like access to private lounges, pools, or restaurants. Plus so much more… Romance Journeys highly recommends upgrading to the Sun Club for a more memorable stay at Sunscape Star Cancun.

  • 24-hour room service included
  • Personalized check-in and checkout with concierge service
  • Exclusive Sub Club lounge with daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors
  • Complimentary business center in the Sub Club Lounge
  • Exclusive daytime access to the adults-only rooftop pool
  • Coplimentary access to hydrotherapy spa area once during stay
  • Pillow menu available upon request
  • Upgraded bath amenities and mini-bar service (refreshed daily)
  • Exclusive access to Bluewater Grill Restaurant for lunch
  • Bathromes and slippers

Deluxe Ocean View: This room category has a king-size bed or two double beds with a private balcony with ocean views.  The room is 478 square feet with a maximum occupancy of up to 4 guests (adults + children) with a maximum of 3 adults.


Deluxe Ocean View Plunge Pool:  This room category offers a king-size bed or two double beds with a private balcony with plunge pool and ocean view. The room is 548 square feet with a maximum occupancy of up to four guests (adults + children) with a maximum of 3 adults.


Family Connecting Suite:  This suite has two connecting Deluxe Ocean View rooms. You have your choice of a king-size bed or two double beds with a private balcony with ocean views. The room is 954 square feet with a maximum occupancy of up to 6 guests (adults + children) with a maximum of 4 adults.


Sun Club Deluxe Ocean View:  Sun Club amenities are a part of your stay in this Sun Club room. It offers a king-size bed or two double beds with a private balcony with ocean views.  The room is 478 square feet with a maximum occupancy of up to 4 guests (adults + children) with a maximum of 3 adults.


Sun Club Deluxe Ocean View Plunge Pool: This room has Sun Club amenities. You have a choice of a king-size bed or two double beds with a private balcony with a plunge pool and ocean views. The room size is 548 square feet. The maximum occupancy is up to 4 guests (adults + children) with a maximum of 3 adults.


Sun Club Corner Suite:  In this suite you have Sun Club amenities and a king-size bed.  It also offers a private balcony with ocean views and a living area.  The room is 817 square feet with a maximum occupancy of 2 adults.


Sun Club Family Connecting Suites:  The category is two connecting Sub Club Deluxe Ocean View rooms and Sun Club amenities.  It offers a king-size bed or two double beds with a private balcony with ocean views. This suite is 954 square feet with a maximum occupancy of up to 6 guest (adults + children) with a maximum of 4 adults.


Sun Club Honeymoon Suite Ocean View: You get Sun Club Amenities in this room category. The suite has a king-size bed with a private balcony with ocean views. The suite is 727 square feet with a maximum occupancy of 2 adults only.


Sun Club Master Suite Ocean Front: Sun Club amenities are offered for this room category. It offers a king-size bed with a private oceanfront terrace and a living area. The Master Suite is 1,529 square feet with a maximum occupancy of 2 adults


Sun Club Presidential Suite:  The Presidential Suite affords luxury beyond your dreams. Sun Club amenities are part of the extravagance of your stay. The suite has a king-size bed with a private oceanfront balcony with sun beds and seating/dining area for up to 10. A guest bathroom is also provided for added convenience and comfort. The Presidential Suite is 2,121 square feet and has a maximum occupancy of two adults. This suite can connect to a room with double bed for maximum occupancy of 6 guests. Additional costs apply.

resort activities
family playing in resort pool
  • Beach
  • Beach volleyball
  • Billiard’s
  • Bocce ball
  • Casino Games
  • Children’s Activities
  • Core Teen’s Club
  • Daily Activities
  • Explorer’s Club
  • Foosball
  • Fitness Center
  • Fitness Classes
  • Golf†
  • Hobie Cat Sailing
  • Kayaking†
  • Nightly Activities
  • Ping Pong
  • Pools (4)
  • Salon†
  • Scuba Diving†
  • Snorkeling
  • Spa
  • Surf Pool
  • Watersports†
  • Teen Programs
  • Tours and Excursions†
  • Water Aerobics
  • Water Volleyball
  • Yoga, outdoor

† Fees may apply


Core Zone Teens Club:  The Core Zone features games, sports, activities and entertainment geared to teenagers ages 13-17 from 11 a.m. – 7 p.m. including:

  • Social events including disco mixers
  • Snack bar with non-alcoholic drinks and snacks
  • Video games: Xbox 360®, Wii®and PlayStation®
  • Ping-pong
  • Air hockey
  • Cinema
  • Pool table
  • DJ booth

The resort’s Entertainment Team is there to ensure safety and responsibility while the teens take part in all the activities that are offered.


Explorer’s Club:  At Sunscape Star Cancun, kids ages 3-12 will have a blast with all the fun-filled activities at the Explorer’s Club for Kids.  The Explorer’s Club for Kids (ages 3-12) offers the following supervised activities daily from 9 a.m. to 10 p.m. so mom and dad can have some alone time and peace of mind:

  • Arts & crafts
  • Indoor game room
  • Storytelling and music
  • Treasure hunts
  • Sandcastle contests
  • Board games and video games
  • Kids stage / mini theater
  • Light snacks area for children

All Explorer’s Club staff members are certified by the Red Cross in CPR for children.


Fitness Center: Exercise in our air-conditioned state-of-the-art facility equipped with:

  • Nautilus cardio-conditioning fitness equipment
  • Stationary bicycles and Lifecycles
  • Elliptical machines
  • Step machines
  • Free weights
  • Treadmills

Open 6:00 a.m. – 8:00 p.m. daily


Serene Spa:  Immerse yourself in a world of pampering and tranquility at our Sunscape Spa by Pevonia®. We also have couples’ treatment rooms, a massage and facial center, a hydrotherapy circuit, sauna and steam rooms, a locker area and both indoor and oceanfront massage areas designed with your comfort and relaxation in mind.

  • Body Treatments:
  • Body Exfoliation with Aromatic Salts: This wonderful exfoliation will revive and reveal radiant skin. To obtain better results, we recommend this service before any massage or body treatment.
  • Water Lily After Sun Soothing Wrap: This exotic wrap provides your skin immediate relief from sunburn or sensitivity due to excessive sun exposure.
  • Chocolate Body Wrap: This aromatic body wrap is made up of white chocolate, mint and cocoa for an ultimate body treatment that leaves skin healthy and silky.
  • Seaweed Body Wrap: Seaweed is a powerful agent that detoxifies and mineralizes the body.
  • Relaxing hydrotherapy: Enjoy a relaxing bath in a hydrotherapy tub while soothing sore muscles and revitalizing skin.
  • Facial Treatments:
  • Mini Facial for basic facial cleansing
  • Sunscape Exclusive deep cleansing facial, including exfoliation, steam and acne removal, that’s perfect for all skin types
  • Post Sun Exposure Soothing Facial with ingredients especially formulated to sooth and heal skin that’s been irritated and damaged by overexposure to the sun
  • Luminous “C” Facial: a revitalizing treatment that combines vitamin C and lyophilized seaweed resulting in a radiant complexion
  • Massages:
  • Neck, back, and shoulder massage: a long unwinding massage from the masterful hands of experts. We offer indoor or outdoor massage areas including a VIP massage suite for couples.
  • Swedish Massage alleviates tension in the joints and muscles and improves circulation.
  • Deep Tissue Massage alleviates muscle tension and strain.
  • Hot Stone Massage: the stones are used skillfully for a full body massage that releases muscle tension.
  • Reflexology Massage: a dynamic massage that works with specific pressure points in your body to deliver anti-stress and healing benefits.
  • Optional Treatments: Candle Massage (Memory gift) or Aroma Massage.

My First Spa Experience for Kids & Teens:

  • Sweet Manicure/Pedicure: Envelop your skin in rich chocolate and enjoy a delightful treatment with hydrating and energizing benefits.
  • Strawberry Hydrating Facial: This fun facial is enriched with vitamins and has healing benefits. Enjoy a charming experience while obtaining beautiful and radiant skin.
  • Chocolate Body Wrap: This creamy, warm mix of white chocolate, mint and cocoa is a recipe for complete happiness.
  • Aroma Massage: Choose the aroma you prefer. Then close your eyes, relax and say goodbye to stress.
  • Haircuts for children
Wedding activities
Cancun beach wedding

Your Sunscape Wedding:  At Sunscape Star Cancun, you’ll find a beautiful setting for your special day. Exchange your vows in a lovely wedding gazebo on the beach or at another beautiful spot at our resort. Enjoy your special moment as you say I do because we’ve taken care of all the to do’s. Sunscape Star Cancun offers three romantic wedding packages to make sure you have the wedding of your dreams.

Verified by MonsterInsights